- 目錄
-
第1篇店鋪經理/店長——acne studios(南京德基)崗位職責描述崗位要求 第2篇store manager店鋪經理——acne studios崗位職責描述崗位要求 第3篇asm店鋪副經理/sv店鋪主管——acne studios崗位職責描述崗位要求 第4篇店鋪經理——acne studios崗位職責描述崗位要求 第5篇店鋪副經理/店鋪主管——acne studios(深圳萬象城)崗位職責描述崗位要求 第6篇店鋪副經理/店鋪主管——acne studios(南京德基)崗位職責描述崗位要求 第7篇acne studios天津佛羅倫薩小鎮(zhèn)店長崗位職責描述崗位要求 第8篇store manager店鋪經理——acne studios(北京skp)崗位職責描述崗位要求 第9篇零售店鋪督導 retail superviosr崗位職責描述崗位要求 第10篇店鋪副經理/店鋪主管——acne studios(天津佛羅倫薩小鎮(zhèn))崗位職責描述崗位要求
第1篇 店鋪經理——acne studios崗位職責描述崗位要求
職位描述:
e_perience:
management background - at least 2 years of store managing e_perience for a high-end retail brand. been responsible for the daily sales, operations, and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of developing, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to a high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow-ups.
business drive - focusing on ensuring sales, service, and sales thru
skills:
sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.
organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
fluent in english (able to communicate and understand information from acne studios)
proficiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.
highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
fle_ibility in regards to the working schedule
effective communicator and listener - respect, help and support your team and coworkers.
detail oriented.
organized in regards to store routines and operations and immaculate in regards to the merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
open minded - open minded in all aspects and adaptive to change.
passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionate about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
drive store performance and always strive for the highest results
set, communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal training (product, service, store operations)
follow up on set action plans with a team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard is following the acne studios guidelines
frequent communication with an update area manager when needed
inspire your team by developmental strategies bot for the studio and individual level
ensure all team members have enough knowledge to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios
第2篇 零售店鋪督導 retail superviosr崗位職責描述崗位要求
職位描述:
區(qū)域工作
1) 參加區(qū)域運營會議,分析門店銷售信息,反饋門店情況
2) 參加公司工作技能提升等培訓、活動
3) 區(qū)域大型特賣活動組織、配合及人員安排
4) 非管轄范圍的門店工作支援
vm工作
1) 每周檢查夠快陳列圖片
2) 巡店檢查店鋪陳列細節(jié)維護
3) 換季培訓及考核
規(guī)范監(jiān)督陳列道具、pop的正確使用
財務工作
1) 定期核對商場每月的銷售與商場費用2) 商場費用發(fā)票跟進及賬務處理3) 跟進財務增值稅發(fā)票的交付,確保貨款及時到賬4) 專賣店租金借支請款、沖抵及跟進支付信息5) 門店報銷單審核
店鋪管理
1) 處理店鋪突發(fā)事件及客訴
2) 及時上報門店各類維修并及時跟進維修結果
3) 制定年度目標及分配,達成跟進
4) 跟進門店盤點及抽查
5) 組織培訓及指導考核
6) 定期召開店長會,及時準確傳達公司信息,并跟進執(zhí)行結果
7) 每日銷售數(shù)據(jù)反饋
拓展工作
1) 了解新開店情況,制作開店ppt2) 合同審核及p&l表的核算3) 配合bd部門做商場的溝通4) 新店、撤柜、移位等申請表提報及相關工作跟進5) 門店固定資產管理、報廢及轉移等工作跟進
報表分析
1) 每周根據(jù)店鋪的銷售情況做周銷售分析2) 每月匯總競爭品牌銷售及活動情況3) 配合公司完成各部門相應的報表
貨品管理
1) 根據(jù)門店銷售、商場活動、開業(yè)情況等做貨品申請及調整
2) 了解門店到貨情況及銷售分析
3) 把控門店退貨率
4) 針對門店商品制定合理的銷售方案
5) 倉儲及商品庫存管理
6) 了解競爭品牌的貨品信息及銷售反饋
7) 銷售信息及產品質量信息反饋
人員管理
1) 門店人員崗位職責描述崗位要求、面試、入職基礎培訓2) 員工晉升、轉正、kpi各項考核3) 門店人員入職、離職交接等相關工作4) 每月審核匯總員工考勤及獎金5) 不定期與員工溝通,了解員工動態(tài)及提高工作積極性6) 控制門店各項運營成本(加班費、維修費等)7) 組織團隊建設活動(年底尾牙、體檢等)
第3篇 店鋪經理/店長——acne studios(南京德基)崗位職責描述崗位要求
職位描述:
e_perience:
management background - at least 2 years of store managing e_perience for a high-end retail brand. been responsible for the daily sales, operations, and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of developing, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to a high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow-ups.
business drive - focusing on ensuring sales, service, and sales thru
skills:
sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.
organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
fluent in english (able to communicate and understand information from acne studios)
proficiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.
highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
fle_ibility in regards to the working schedule
effective communicator and listener - respect, help and support your team and coworkers.
detail oriented.
organized in regards to store routines and operations and immaculate in regards to the merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
open minded - open minded in all aspects and adaptive to change.
passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionate about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
drive store performance and always strive for the highest results
set, communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal training (product, service, store operations)
follow up on set action plans with a team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard is following the acne studios guidelines
frequent communication with an update area manager when needed
inspire your team by developmental strategies bot for the studio and individual level
ensure all team members have enough knowledge to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios
第4篇 店鋪副經理/店鋪主管——acne studios(天津佛羅倫薩小鎮(zhèn))崗位職責描述崗位要求
職位描述:
1.協(xié)助經理完成店鋪日常營運工作
2.完成銷售指標
3.客戶關系管理
4.維護視覺成列與店鋪環(huán)境使其與品牌形象一致
5.處理客戶投訴與問題
6.幫助銷售人員解決店鋪相關問題
7.負責相關報告
8.制服管理
9.商品數(shù)量的控制及跟進
崗位要求:
1.3年以上店鋪主管或資深銷售工作經驗
2.需有零售行業(yè)相關經驗
3.良好的溝通及人際關系
4.良好的客戶服務技巧
5.積極主動, 注意細節(jié)
6.有一定的電腦知識
第5篇 店鋪副經理/店鋪主管——acne studios(深圳萬象城)崗位職責描述崗位要求
職位描述:
e_perience:
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales, operations, and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures, kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales, service, and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.
7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect, help and support your team and coworkers.
10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set, communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product, service, store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
第6篇 店鋪副經理/店鋪主管——acne studios(南京德基)崗位職責描述崗位要求
職位描述:
e_perience:
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales, operations, and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing, train and foster the growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures, kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales, service, and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales, service, and sales thru, have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.
7. highly motivated, self-initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect, help and support your team and coworkers.
10. detail oriented, organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set, communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product, service, store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
第7篇 acne studios天津佛羅倫薩小鎮(zhèn)店長崗位職責描述崗位要求
職位描述:
1.通過指導和訓練建立有能力而強大的團隊, 建立團隊精神及團隊內部溝通
2.負責每日店鋪營運以確保每日完成銷售指標
3.組織店鋪晨會, 保持店鋪高度整潔
4.控制發(fā)票和滿足預算目標,管理銷售收入和備用現(xiàn)金
5.向辦公室及零售經理匯報費用, 銷售報告及分析
6.維護店鋪陳列以確保商品的展示和品牌的形像
7.日常庫存管理
員工管理:
1.根據(jù)公司政策管理員工的表現(xiàn)
2.時常提供上崗培訓和指導來發(fā)展和提高銷售人員的能力
銷售指標:
1.管理, 指導和鼓舞員工完成銷售目標
2.為銷售人員提供現(xiàn)場支持以便完成銷售目標
客戶服務和發(fā)展:
1.處理員工投訴
2.發(fā)展和維護vip客戶
3.跟蹤和維護公司客戶信息數(shù)據(jù)
4.管理,指導和激發(fā)員工提供卓越的客戶服務以確??蛻魸M意
職位要求:
1.3年以上店鋪經理經驗
2.熟悉女裝時尚及奢侈品行業(yè), 了解品牌及時尚趨勢的發(fā)展
3.具有良好的溝通技巧及人際關系
4.注重客戶服務和結果
5.積極主動,注重形象及細節(jié)
e_perience:
management background
at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales, operations and staff.
- worked independently to meet organizational needs
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures, kpi and take required actions.
- take actions when needed.
worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales, service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales, service and sales thru, have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from acne studios)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time, answering emails in time, take actions required and always follow deadlines.
7. highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect, help and support your team and coworkers.
10. detail oriented, organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set, communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne studios checklist and take actions where needed
5. plan and e_ecute seasonal training (product, service, store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the acne studios manual
8. ensure that the visual standard are following the acne studios guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
13. follow set seasonal planning provided by acne studios.
第8篇 asm店鋪副經理/sv店鋪主管——acne studios崗位職責描述崗位要求
職位描述:
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales, operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales, service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.
highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect, help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set, communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal trainings (product, service, store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard are following the acne studios guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios
第9篇 store manager店鋪經理——acne studios(北京skp)崗位職責描述崗位要求
職位描述:
職責描述:
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales, operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales, service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.
highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect, help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set, communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal trainings (product, service, store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard are following the acne studios guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios
第10篇 store manager店鋪經理——acne studios崗位職責描述崗位要求
職位描述:
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales, operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constantsecure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures, kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales, service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.
highly motivated, self initiative and yet a team player - take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect, help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set, communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal trainings (product, service, store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard are following the acne studios guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios