- 目錄
-
第1篇 副經(jīng)理，零售商消費者洞察 id45635崗位職責(zé)描述崗位要求
職位描述：
the position：
as a manager with consumer insight， retail vertical， you will be accountable for the competitive proposal delivery， smooth and efficient project e_ecution as well as insightful report analysis. at the same time， you will also be responsible for maintaining a professional client service on day-to-day basis and achieving a high satisfaction level.
responsibilities：
- work with different account teams to provide retail research e_pertise for business development， proposal design， project management and report analysis;
- act as a project owner and is directly accountable for end-to-end market research process (questionnaire design， overall project management and report generation) that are timely delivered at nielsen’s quality standard and tailor-made to client business need;
- analyze retail study results and deliver actionable insight;
- being the key contact and close business partner of client， maintaining high level client satisfaction;
- assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations; ensure proper methodologies recommended and competitive timeline and costing estimation;
- act as a project manager to provide proper guidance and coaching to the analysts;
qualifications：
- over 3 years e_periences in consumer research， prior retail research involvement would be an advantage;
- familiar with market research project management and has e_perience in handling projects with tight timeline and complicated methodologies independently;
- a quick learner;
- good data and market sense， strong logical mindset;- good communication skill;- responsible person with ‘can-do’ attitude;
- good team spirit;
- proficiency in oral and written english is more desirable;
- sufficient knowledge of common microsoft office applications， including powerpoint， e_cel， word， outlook， etc.
第2篇 店鋪副經(jīng)理/店鋪主管——acne studios（深圳萬象城）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
第3篇 店鋪副經(jīng)理-商丘柒悅城崗位職責(zé)描述崗位要求
職位描述：
1.執(zhí)行營運流程規(guī)定的標準，達成店鋪預(yù)算及銷售目標；
2.具有較強的團隊建設(shè)能力和領(lǐng)導(dǎo)力，領(lǐng)導(dǎo)和管理團隊以高士氣和高效率達成工作目標。
職位要求：
1.大專以上學(xué)歷。英語良好，能熟練操作電腦；
2.至少3年以上零售賣場管理崗位經(jīng)驗；
3.具備優(yōu)秀的溝通、領(lǐng)導(dǎo)、協(xié)調(diào)能力，親和力強，能承受較大的工作壓力。
工作地點：
商丘市梁園區(qū)神火大道東，凱旋東街南150米柒悅城首層 屈臣氏
第4篇 店鋪副經(jīng)理/店鋪主管——thom browen（北京skp）崗位職責(zé)描述崗位要求
職位描述：
1.協(xié)助經(jīng)理完成店鋪日常營運工作
2.完成銷售指標
3.客戶關(guān)系管理
4.維護視覺成列與店鋪環(huán)境使其與品牌形象一致
5.處理客戶投訴與問題
6.幫助銷售人員解決店鋪相關(guān)問題
7.負責(zé)相關(guān)報告
8.制服管理
9.商品數(shù)量的控制及跟進
崗位要求：
1.2年以上店鋪主管或資深銷售工作經(jīng)驗
2.需有零售行業(yè)相關(guān)經(jīng)驗
3.良好的溝通及人際關(guān)系
4.良好的客戶服務(wù)技巧
5.積極主動， 注意細節(jié)
6.有一定的電腦知識
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
13. follow set seasonal planning provided by thom browne
第5篇 安保副經(jīng)理崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé):
1、主導(dǎo)組織企業(yè)保安管理工作指引的建立及完善。
2、負責(zé)定期組織企業(yè)保安工崗位工作范疇、崗位職能和技巧。
3、制訂招標安防系統(tǒng)參數(shù)。
4、提供安防系統(tǒng)設(shè)計。
5、參輿評安防標。
6、監(jiān)察安防工程進度。
7、驗收安防工程。
8、保安巡查。
9、評審保安隊能力。
10、解決保安隱患。
11、負責(zé)定期到各地企業(yè)進行實地保安巡查。
12、維護公司內(nèi)部治安秩序，經(jīng)常巡視各地企業(yè)重要器材設(shè)備，確保設(shè)備處于良好狀態(tài)。
13、組織調(diào)查內(nèi)部發(fā)生的重大案件、事故，并向上級領(lǐng)導(dǎo)提出建議，匯報查處結(jié)果。
14、負責(zé)定期到各地企業(yè)進行培訓(xùn)及演練。
15、與各地執(zhí)法部門、司法部門及其他保安部門保持密切的合作關(guān)系。
16、要求協(xié)助制訂戰(zhàn)略任務(wù)及年度工作計劃。
17、組織好保安工作檔案材料的積累和科學(xué)管理工作。
18、聯(lián)絡(luò)工作。
19、參予保安風(fēng)險評估工作。
20、更新法規(guī)、標準。
崗位要求:
1、45歲以內(nèi)，170cm以上，身材魁梧，形象良好，身體健康，具備較強的語言表達能力及較好的文字功底。
2、文化程度：本科以上或警校、人武學(xué)院畢業(yè)。
3、至少五年以上外資企業(yè)安保管理工作或物業(yè)安保管理工作公司經(jīng)驗。
4、至少連續(xù)二年以上外資企業(yè)或物業(yè)公司總部同崗位工作經(jīng)驗；可以獨立完成對子公司及多個項目的安保品質(zhì)督導(dǎo)工作。
5、資質(zhì)要求: 《保安員》證件、《急救》證件和《高級保安師》優(yōu)先。
6、必須熟悉microsoft office2007（或更高版本）的ppt、e_cel、word；文字速度較快，具備較強的文字功底。
7、熟悉商業(yè)大廈、寫字樓、化工廠、燃氣單位、加氣站等多業(yè)態(tài)安保管理工作。
8、熟悉消防系統(tǒng)及搶險程序。
9、熟悉安全管理、熟悉政策法律法規(guī)等方面的知識、熟悉政府機關(guān)辦事流程，
10、對安保隊伍建設(shè)、培訓(xùn)體系執(zhí)行，具有豐富的實操經(jīng)驗。
第6篇 運營支持副經(jīng)理崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
1、負責(zé)以項目制的形式，推動目標門店進行運營改善；
2、負責(zé)主導(dǎo)目標門店進行裝修、布局、及道具貨柜方案制定和優(yōu)化；
3、負責(zé)主導(dǎo)目標門店進行各環(huán)節(jié)作業(yè)流程改善；
4、負責(zé)主導(dǎo)目標門店訂單流程、商品結(jié)構(gòu)及庫存優(yōu)化；
5、負責(zé)主導(dǎo)目標門店制定新的組織架構(gòu)、考核激勵方案和新的運營制度。
職位要求：
1、5年以上渠道及門店銷售管理工作經(jīng)驗，有超市、賣場、店面運營管理相關(guān)經(jīng)驗者優(yōu)先考慮；
2、熟悉快銷行業(yè)批發(fā)及零售門店商品結(jié)構(gòu)、單品信息、業(yè)務(wù)流程、門店日常運營管理制度；
3、熟悉項目制工作流程，善于推進項目工作并總結(jié)與；
4、敬業(yè)、有較強的責(zé)任感、能夠承受一定的工作壓力；
5、能適應(yīng)全國范圍內(nèi)長期出差。
第7篇 店鋪副經(jīng)理（咸寧）崗位職責(zé)描述崗位要求
職位描述：
工作目標
協(xié)助店鋪經(jīng)理以及區(qū)域經(jīng)理實現(xiàn)銷售和利潤的最大化以實現(xiàn)預(yù)定目標，協(xié)助完成部門員工的日常管理及培訓(xùn)以確保店鋪的顧客服務(wù)、店鋪陳列、庫存管理以及店鋪行政工作的高標準執(zhí)行；保證所有公司政策及流程得到持續(xù)的貫徹執(zhí)行，同時努力降低店鋪成本。
崗位職責(zé)
1.嚴格貫徹公司產(chǎn)品陳列標準及促銷規(guī)定，以達到提高最高的店鋪陳列標準，最好的購物環(huán)境以及產(chǎn)品組合選擇
2.致力于招募屈臣氏會員卡會員，努力達成公司制定的會員卡銷售目標
3.貫徹《中國屈臣氏服務(wù)準則》以提高顧客服務(wù)水平
4.妥善處理顧客投訴以及各類突發(fā)事件
5.執(zhí)行公司《營運手冊》及其他政策與流程的要求
6.根據(jù)店鋪實際情況，包括銷售進展、客流量分析和員工實際人數(shù)合理調(diào)整和安排人員工作， 以保證賣場運作的正常進行，并充分利用人力資源
7.正確處理緊急事件，及時完成上級領(lǐng)導(dǎo)交辦的相關(guān)事項
技能及品質(zhì)要求
1.大專學(xué)歷或以上學(xué)歷
2.具備一定的商業(yè)意識、溝通技能
3.具備分析思維和危機管理能力，能及時有效地解決問題及做出決策
4.具備一定的電腦運用技能（如：powerpoint， e_cel和word）
5.1年以上連鎖零售企業(yè)管理崗位工作經(jīng)驗
6.以顧客為導(dǎo)向，同時具備專業(yè)素養(yǎng)及積極的心態(tài)
7.誠實正直、具備團隊精神
薪酬福利：基本薪資+月度獎金+年終獎+培訓(xùn)晉升+年底調(diào)薪+8天年假（保底）+五險一金
第8篇 深圳光明區(qū)高級副經(jīng)理崗位職責(zé)描述崗位要求
職位描述：
工作內(nèi)容：
（1） 負責(zé)整個店面的日常管理，執(zhí)行公司的管理制度，貫徹公司下達的方針政策；
（2） 組織帶領(lǐng)下屬完成經(jīng)營指標與利潤指標；
（3） 負責(zé)與顧客進行良好溝通，維護客戶關(guān)系；保持良好的顧客滿意度；
（4） 組織檢查、追蹤、反饋餐廳的日常工作的開展，管控餐廳各項成本以提高利潤，確保營運工作的順暢和穩(wěn)定；
（5） 店面團隊建設(shè)，指導(dǎo)、培訓(xùn)、發(fā)展下屬；
職位要求：
1、 大專及以上學(xué)歷；
2、 具有2年以上大型連鎖餐飲管理經(jīng)驗者優(yōu)先；
3、 熱愛餐飲行業(yè)，學(xué)習(xí)能力強，工作踏實、有責(zé)任心；
4、 樓面值班管理能力優(yōu)秀，領(lǐng)導(dǎo)能力強；
5、 熟練執(zhí)行餐廳訂貨、員工訓(xùn)練、排班、人事等系統(tǒng)工作。
晉升發(fā)展：
值班經(jīng)理 - 餐廳經(jīng)理 - 營運督導(dǎo)
小面大學(xué)為小伙伴提供成長所需的管理理論，助力您快速成長及發(fā)展
福利待遇：5500-7000元/月
1、月休8天，彈性工作；
2、每年兩次調(diào)薪；
3、購買社保、法定假期三倍工資、月度團建活動、下午茶、節(jié)日福利等。
4、深圳光明新區(qū)___現(xiàn)代化商業(yè)綜合體，工作環(huán)境優(yōu)秀，店鋪成長空間好，生活及居住質(zhì)量高。
第9篇 店鋪副經(jīng)理/店鋪主管——thom browne（杭州大廈）崗位職責(zé)描述崗位要求
職位描述：
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第10篇 店鋪副經(jīng)理/店鋪主管——高端設(shè)計師品牌（香港）崗位職責(zé)描述崗位要求
職位描述：
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by us
8. ensure that the visual standard is following the guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第11篇 部門副經(jīng)理（科室）崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
1.目標達成，協(xié)助科室經(jīng)理完成科室業(yè)績指標分解，業(yè)績總達成；
2.團隊管理，協(xié)助科室經(jīng)理完成科室人才梯隊建設(shè)，員工技能培訓(xùn)；
3.行政管理，協(xié)助科室經(jīng)理完成科室日常行政事務(wù)處理；
4.現(xiàn)場管理，協(xié)助科室經(jīng)理完成科室現(xiàn)場管理；
5.服務(wù)管理，負責(zé)完成服務(wù)標準體系推進落實；
崗位要求：
1.3年以上現(xiàn)場管理經(jīng)驗；
2.2年以上大型酒店管理經(jīng)驗；
第12篇 售后副經(jīng)理崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
1. 制定、修改和監(jiān)督實行低速無人駕駛車輛的售后服務(wù)部的流程及各項規(guī)章制度；
2. 建立、維護和改善售后服務(wù)體系的工作標準和模式；
3. 制定售后管理質(zhì)量標準，保證客服工作流程化、標準化和管理監(jiān)督；
4. 根據(jù)工作流程負責(zé)監(jiān)控安排售后服務(wù)相關(guān)的各項工作，確保售后服務(wù)工作流程的嚴格執(zhí)行；
5. 負責(zé)售后服務(wù)部各階段工作計劃、總結(jié)、分析和匯報，不斷改進工作效率
6. 提高客戶滿意度；
崗位要求：
1、大專及以上學(xué)歷，汽車、電子、電氣及自動化相關(guān)理工科專業(yè)；
2、5年以上售后工程師工作經(jīng)驗，至少2年售后工程師管理經(jīng)驗；
3、工程專用車行業(yè)售后經(jīng)驗優(yōu)先；
4、能吃苦耐勞、解決問題的能力強、對客戶的服務(wù)意識強；
5、能承受一定的工作壓力。
第13篇 asm店鋪副經(jīng)理/sv店鋪主管——acne studios崗位職責(zé)描述崗位要求
職位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studios as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studios checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studios franchise manual
ensure that the visual standard are following the acne studios guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by 'the full treatment'
follow set seasonal planning provided by acne studios
第14篇 店鋪副經(jīng)理/店鋪主管——golden goose（上海國貿(mào)匯one itc）崗位職責(zé)描述崗位要求
職位描述：
日常營運：
1.通過指導(dǎo)和訓(xùn)練建立有能力而強大的團隊， 建立團隊精神及團隊內(nèi)部溝通
2.負責(zé)每日店鋪營運以確保每日完成銷售指標
3.組織店鋪晨會， 保持店鋪高度整潔
4.控制發(fā)票和滿足預(yù)算目標，管理銷售收入和備用現(xiàn)金
5.向辦公室及零售經(jīng)理匯報費用， 銷售報告及分析
6.維護店鋪陳列以確保商品的展示和品牌的形像
7.日常庫存管理
員工管理：
1.根據(jù)公司政策管理員工的表現(xiàn)
2.時常提供上崗培訓(xùn)和指導(dǎo)來發(fā)展和提高銷售人員的能力
銷售指標：
1.管理， 指導(dǎo)和鼓舞員工完成銷售目標
2.為銷售人員提供現(xiàn)場支持以便完成銷售目標
客戶服務(wù)和發(fā)展：
1.處理員工投訴
2.發(fā)展和維護vip客戶
3.跟蹤和維護公司客戶信息數(shù)據(jù)
4.管理，指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確保客戶滿意
職位要求：
1.五年以上店鋪經(jīng)理經(jīng)驗
2.熟悉女裝時尚及奢侈品行業(yè)， 了解品牌及時尚趨勢的發(fā)展
3.具有良好的溝通技巧及人際關(guān)系
4.注重客戶服務(wù)和結(jié)果
5.積極主動，注重形象及細節(jié)
第15篇 店鋪副經(jīng)理/店鋪主管——golden goose（萬象城）崗位職責(zé)描述崗位要求
職位描述：
1.協(xié)助經(jīng)理完成店鋪日常營運工作
2.完成銷售指標
3.客戶關(guān)系管理
4.維護視覺成列與店鋪環(huán)境使其與品牌形象一致
5.處理客戶投訴與問題
6.幫助銷售人員解決店鋪相關(guān)問題
7.負責(zé)相關(guān)報告
8.制服管理
9.商品數(shù)量的控制及跟進
崗位要求：
1.3年以上店鋪主管或資深銷售工作經(jīng)驗
2.需有零售行業(yè)相關(guān)經(jīng)驗
3.良好的溝通及人際關(guān)系
4.良好的客戶服務(wù)技巧
5.積極主動， 注意細節(jié)
6.有一定的電腦知識
