- 目錄
第1篇 售后維修工程師崗位職責(zé)任職要求
售后維修工程師崗位職責(zé)
售后維修工程師 深圳精密達(dá)智能機(jī)器有限公司 深圳精密達(dá)智能機(jī)器有限公司 1)精通設(shè)備的布線接線。善于查找線路故障。
2)在大型機(jī)械廠內(nèi)做維修電工有十年經(jīng)歷，有維修數(shù)控機(jī)床和加工中心的經(jīng)驗(yàn)。
3)熟悉西門子plc的上下載。
4)熟悉施耐德plc的上下載和somove等軟件。
5)熟悉西門子變頻器的型號(hào)和參數(shù)。
6)熟悉施耐德atv312/atv320變頻器的接線和參數(shù)設(shè)置。
7)熟悉接近開關(guān)、光電開關(guān)、編碼器等各類元器件的接線、安裝調(diào)試使用。
第2篇 售后維修工程師, ct/mr/dsa/_-ray崗位職責(zé)描述崗位要求
職位描述：
job posting description
in this role， you have the opportunity to
deliver qualified service to customers including corrective maintenance， preventative maintenance， installation and fco. this position is very important to ensure long term customer satisfaction and loyalty， and is playing a very important role in the growth of customer service business and sales business.
you are responsible for
plan and deliver assigned service to customers with high quality， including corrective maintenance， preventive maintenance， installation and fco， focus on the efficiency and service quality.
develop and maintain good relationships with customers， ensure customer satisfaction and loyalty; own customer service quality kpis for assigned account. ensure service process implemented effectively.
support cs business
attend training and develop relevant knowledge and skills， focus on service competence level and actual service capabilities.
provide service support to team members as required， focus on good team work.
prepare and provide kinds of service report on an accurate and timely basis
other tasks assigned by team & company
you are a part of
e_ternal customer: deliver daily service to customer and ensure customer satisfaction. show philips’ enterprise culture and ensure philips’ enterprise image.
support function: ensure the service process correct implementation and timely feedback for better service process improvement.
ensure individual service business tgt achievement;
ensure individual service delivery quality.
sales distributor: cooperate with sales distributor in varied sales or marketing activities. one face to customer.
to succeed in this role， you should have the following skills and e_perience
education: college， university bachelor or above， advanced electronics certificate or equivalent in electrical engineering
e_perience:
0~years work e_perience on customer service in healthcare industry
travel frequency: ＞50%
competency and skills:
strong technical knowledge on healthcare products
strong communication skill and open mind to share with others
clear and logic thinking
ability to handle multi tasks
good e_ecution skill
e_cellent english skill in reading， writing and speaking
willing to take responsibility
self-motivation and self-management
in return， we offer you
a path towards your most rewarding career. philips is growing its marketing capability enterprise wide. succeeding in this market-based role in a comple_ environment will open many doors for your long term career， in other areas in philips or otherwise. we also believe that we are at our best as a company when you are at yours as a person. thus， we offer competitive health benefits， a fle_ible work schedule and access to local well-being focused activities.
why should you join philips
working at philips is more than a job. it’s a calling to create a healthier society through meaningful work， focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. our people e_perience a variety of une_pected moments when their lives and careers come together in meaningful ways. learn more by watching this video.
to find out more about what it’s like working for philips at a personal level， visit the working at philips page on our career website， where you can read stories from our employee blog. once there， you can also learn about our recruitment process， or find answers to some of the frequently asked questions.
第3篇 售后維修工程師崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
1、城市服務(wù)中心維修實(shí)施人員，負(fù)責(zé)接車預(yù)檢并開展實(shí)際車輛保養(yǎng)與機(jī)電維修；
2、填寫工單及技術(shù)報(bào)告等文檔；
3、進(jìn)行索賠提報(bào)并提供技術(shù)反饋報(bào)告；
4、提交案例報(bào)告；
5、參加技術(shù)培訓(xùn)并協(xié)助培訓(xùn)新技師；
6、按照安全作業(yè)規(guī)范實(shí)施維修作業(yè)；
7、接受外派維修或依據(jù)排班進(jìn)行現(xiàn)場(chǎng)技術(shù)救援。
職位要求：
1、8年以上汽車售后機(jī)電維修經(jīng)驗(yàn)，須機(jī)電組長(zhǎng)或技術(shù)經(jīng)理級(jí)別，3年以上新能源汽車維修經(jīng)驗(yàn)，具備新能源主機(jī)廠技術(shù)支持經(jīng)驗(yàn)為佳；
2、具備新能源汽車尤其是三電系統(tǒng)維修經(jīng)驗(yàn)，能進(jìn)行高壓電部件獨(dú)立維修者優(yōu)先；
3、專科及以上學(xué)歷，物流、汽車相關(guān)專業(yè)；
4、有較強(qiáng)的數(shù)據(jù)分析能力，報(bào)告制作能力，熟練使用數(shù)據(jù)分析工具；
5、以客戶為導(dǎo)向，有較強(qiáng)的溝通及團(tuán)隊(duì)合作能力；
6、具備機(jī)電維修從業(yè)資格證及低壓電工證者優(yōu)先。
第4篇 售后維修工程師（浙江區(qū)域）崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
1.處理客戶產(chǎn)品技術(shù)方面的投訴，及時(shí)向客戶反饋結(jié)果并定期回訪；
2.為客戶提供現(xiàn)場(chǎng)服務(wù)工作，對(duì)公司提供的設(shè)備故障做判斷、分析、維修和保養(yǎng)；
3.指導(dǎo)終端客戶正確使用產(chǎn)品、解決常見問題、介紹相關(guān)知識(shí)并收集整理客戶的反饋信息；
4.根據(jù)投訴總結(jié)與市場(chǎng)反饋向技術(shù)部門提出產(chǎn)品改進(jìn)意見，協(xié)調(diào)擬定改進(jìn)方案，促進(jìn)改善產(chǎn)品質(zhì)量；
5.根據(jù)客戶要求接受特殊訂單，配合做好售后技術(shù)支持；
6.結(jié)合產(chǎn)品特性、使用手冊(cè)組織實(shí)施對(duì)客戶技術(shù)培訓(xùn)；
7.發(fā)掘潛在的服務(wù)機(jī)會(huì)，進(jìn)行維修保養(yǎng)協(xié)議銷售工作，如提供服務(wù)介紹、公司產(chǎn)品和發(fā)展的宣傳。
職位要求：
1.一年以上機(jī)電或機(jī)械維修工作經(jīng)歷；
2.能吃苦耐勞，責(zé)任心強(qiáng)，工作認(rèn)真，有較好的服務(wù)意識(shí)及壓力承受能力；
3.售后技術(shù)支持，相關(guān)產(chǎn)品維護(hù)及測(cè)試等相關(guān)工作經(jīng)驗(yàn)；
4.良好的客戶服務(wù)意思、團(tuán)隊(duì)合作精神及溝通表達(dá)能力；
5.工作講究效率，細(xì)致認(rèn)真責(zé)任心強(qiáng)；
6.有電工操作證書或電焊工操作證書優(yōu)先考慮；
7.年齡35歲以下，能進(jìn)行高空作業(yè)（10米左右），能適應(yīng)周邊；
8.有駕照者優(yōu)先。
