- 目錄
-
第1篇 customersupportengineer崗位職責(zé)customersupportengineer職責(zé)任職要求
customersupportengineer崗位職責(zé)
internal audit& compliance manager job description
the role will have a dual reporting line to the ap general manager based in japan and the business assurance manager based in the uk. the role will be based in suzhou with responsibilities across the asia pacific region; china， india， korea and japan. the internal audit & compliance manager will be responsible for managing compliance issues across the business and assessing potential risks; ensuring that the internal controls are sufficient and appropriate; ensuring that the company is always compliant with its legal and group obligations.
the compliance team is a team of three， with a second team member based in india and a third within our clients’ shanghai warehouse. the role is responsible for co-ordinating and directing the activities of the whole team. it will be responsible for managing the audit process， working closely with the business to mitigate risk， proposing suitable solutions and monitoring the progress of their introduction.
the internal audit & compliance manager must be a self-motivated individual， capable of maintaining the highest standards of professionalism. they must act independently but be able to work alongside the other business areas， based at different sites and in other countries. good communication skills are therefore a necessity for contact within the business but also with e_ternal stakeholders which may include clients， legal or audit firms or government departments.
primary responsibilities
for internal audit:
? lead the asia pacific audit team.
? perform an annual risk assessment
? develop an audit plan program based on the audit risk assessment
? draft audit programs that include identification of risks， controls and fraud indicators
? participate in special projects， investigations or ad-hoc assignments as needed conduct ongoing audits， identify critical control issues and recommend corrective actions. be able to present suggestions for process improvements， associated corrective action as well as evaluating the timeliness of the proposed remedial actions
? prepare draft audit reports with documented background， objectives， findings and recommendations
? perform follow-up related to audit findings
policies:
? develop， deploy and maintain customs compliance policies， procedures and documentation， conduct periodic self-assessments on the importing process and implement any necessary corrective actions
? keep the business up to date with regulatory changes that may impact its processes
? help to establish appropriate company policies and procedures and conduct in-house training on government laws and regulations relating to them
? help to provide orientation and training of employees
for compliance:
? help maintain and develop the dcc in ap. the dcc is the document control centre， a tool used to improve documentation and process control for standard operating procedures.
? manage the iso audit process in china.
? help review and manage the supplier contract process on a day to day basis
? take responsibility for ongoing day to day compliance tasks.
? periodically review compliance procedures within the company to ensure proper adherence
competencies
? 5+ years of e_perience in internal audit & compliance field
? strong project management leadership skills
? must have e_cellent verbal and written communication skills in english and chinese
? able to work independently and collaboratively to set and accomplish corporate objectives
? effective problem solver with good analytical skills
? must be able to organize， prioritise， build an effective team and drive results
? ability to influence across the company and to interact well with people at all levels
? good computer skills， pc and ms office applications including powerpoint and visio
educational requirements:
? ba degree or equivalent
? an internationally recognised finance professional qualification (cpa， cia， or acca) is essential
job description
the role will have a dual reporting line to the ap general manager based in japan and the business assurance manager based in the uk. the role will be based in suzhou with responsibilities across the asia pacific region; china， india， korea and japan. the internal audit & compliance manager will be responsible for managing compliance issues across the business and assessing potential risks; ensuring that the internal controls are sufficient and appropriate; ensuring that the company is always compliant with its legal and group obligations.
the compliance team is a team of three， with a second team member based in india and a third within our clients’ shanghai warehouse. the role is responsible for co-ordinating and directing the activities of the whole team. it will be responsible for managing the audit process， working closely with the business to mitigate risk， proposing suitable solutions and monitoring the progress of their introduction.
the internal audit & compliance manager must be a self-motivated individual， capable of maintaining the highest standards of professionalism. they must act independently but be able to work alongside the other business areas， based at different sites and in other countries. good communication skills are therefore a necessity for contact within the business but also with e_ternal stakeholders which may include clients， legal or audit firms or government departments.
primary responsibilities
for internal audit:
? lead the asia pacific audit team.
? perform an annual risk assessment
? develop an audit plan program based on the audit risk assessment
? draft audit programs that include identification of risks， controls and fraud indicators
? participate in special projects， investigations or ad-hoc assignments as needed conduct ongoing audits， identify critical control issues and recommend corrective actions. be able to present suggestions for process improvements， associated corrective action as well as evaluating the timeliness of the proposed remedial actions
? prepare draft audit reports with documented background， objectives， findings and recommendations
? perform follow-up related to audit findings
policies:
? develop， deploy and maintain customs compliance policies， procedures and documentation， conduct periodic self-assessments on the importing process and implement any necessary corrective actions
? keep the business up to date with regulatory changes that may impact its processes
? help to establish appropriate company policies and procedures and conduct in-house training on government laws and regulations relating to them
? help to provide orientation and training of employees
for compliance:
? help maintain and develop the dcc in ap. the dcc is the document control centre， a tool used to improve documentation and process control for standard operating procedures.
? manage the iso audit process in china.
? help review and manage the supplier contract process on a day to day basis
? take responsibility for ongoing day to day compliance tasks.
? periodically review compliance procedures within the company to ensure proper adherence
competencies
? 5+ years of e_perience in internal audit & compliance field
? strong project management leadership skills
? must have e_cellent verbal and written communication skills in english and chinese
? able to work independently and collaboratively to set and accomplish corporate objectives
? effective problem solver with good analytical skills
? must be able to organize， prioritise， build an effective team and drive results
? ability to influence across the company and to interact well with people at all levels
? good computer skills， pc and ms office applications including powerpoint and visio
educational requirements:
? ba degree or equivalent
? an internationally recognised finance professional qualification (cpa， cia， or acca) is essential
第2篇 sales cloud support engineer崗位職責(zé)要求
職位描述：
preferred qualifications
information technology skill
technical assistance of software products and/or hardware.
understanding basic linu_ os technology.
maintenance or troubleshooting of software products or/and hardware.
basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)
it is the best when there is either of the following e_periences:
- development of software products.
- technical assistance of software products.
- e_perience of oracle apps (included ebs/psft).
communication skill
communications in japanese with customer.
language skill
japanese and english
english - business level， technical communications (main work: reading， writing)，toeic 730 gtec600
japanese - the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.
also needs to acquire the following skills of application technical competencies.
a successful candidate will have
thorough understanding of features of fusion sales cloud
good understanding of support tools and oracle diagnostics a plus
programming and troubleshooting knowledge in java and pl/sql
good knowledge on uni_， linu_ and/or windows operating systems
detailed description and job requirements
as a member of the support organization， your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer needs.this involves resolving post-sales non-technical customer inquiries via phone and electronic means， as well as， technical questions regarding the use of and troubleshooting for our electronic support services.a primary point of contact for customers， you are responsible for facilitating customer relationships with support and providing advice and assistance to internal oracle employees on diverse customer situations and escalated issues.
as a sr. support engineer， you will be the technical interface to customers， original equipment manufacturers (oems) and value-added resellers (vars) for resolution of problems related to the installation， recommended maintenance and use of oracle products.have an understanding of all oracle products in their competencies and in-depth knowledge of several products and/or platforms.also， you should be highly e_perienced in multiple platforms and be able to complete assigned duties with minimal direction from management.in this position， you will routinely act independently while researching and developing solutions to customer issues.
job duties are varied and comple_ utilizing independent judgment. may have project lead role. 4 years e_perience with core products or five years e_perience with applications products andhave a technical degree i.e.， bs computer science/management information systems/science/ engineering/math/physics/chemistry with a 3.0 gpa or (for applications) proven professional/ technical e_perience， i.e.， demonstrating an understanding of applications at a functional and technical level (preferably oracle)
第3篇 salessupportspecialist崗位職責(zé)職位要求
職責(zé)描述：
position: sales support specialist (contractor)
reporting to: sales support associate manager
key responsibilities:主要職責(zé)
？sap系統(tǒng)中客戶信息的管理工作：，如?？蛻魟?chuàng)建和修改，定價數(shù)據(jù)，物料信息等修改；
？客戶主數(shù)據(jù)和價格主數(shù)據(jù)創(chuàng)建和維護。
？通過數(shù)據(jù)分析，對銷售指標(biāo)與業(yè)務(wù)造成一定的影響；
？集成項目支持，包括但不限于數(shù)據(jù)清理，數(shù)據(jù)映射；
？負(fù)責(zé)客戶級別/定價等sap維護，整體協(xié)調(diào)和支持所有定價相關(guān)的工作；
？支持招投標(biāo)文件的準(zhǔn)備，合同管理等工作。
？經(jīng)理交辦的其他工作。
資格:
？相關(guān)領(lǐng)域?qū)W士學(xué)位同等經(jīng)驗
？與sap工作經(jīng)驗優(yōu)先考慮，特別是在主數(shù)據(jù)。
？能獨立解決問題；
？非常注重細(xì)節(jié)，工作認(rèn)真，性格成熟；
？精通微軟辦公產(chǎn)品，包括ms e_cel、powerpoint。
崗位要求：
學(xué)歷要求：不限
語言要求：不限
年齡要求：不限
工作年限：無工作經(jīng)驗
第4篇 north region cs area manager (北區(qū)售后區(qū)域經(jīng)理）崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
key responsibilities
1. customer satisfaction
1)set up cem annual target per dealer with field team;
2)support field team on key dealer service process improvement;
3)assess dealer's service manager qualification and performance when a replacement occurs;
4)coordinate and support major customer complaints handling at national level.
2. dealer aftersales business development
1)drives and develop dealer aftersales parts business with field team;
2)optimize dealer operative business of workshop efficiency， dealer customer care strategy and competence development;
3)dealer management in respect to processes in service， parts & warranty including body & paint;
4)ensure proper implementation and achievement of brand's seasonal activities target at national level.
3. dealer performance measurement
1)monitor， drive and follow up national performance level in non-business annual targets;
2)organize and coordinate regular dealer meeting activities;
3)monitor and approve dealer incentives according to policies.
4. appointment of new dealers
1)coordinate the assessment of after sales suitability and readiness of a prospective new dealer to become a volvo authorized repairer;
2)plan after sales facilities and infrastructure with field team during new dealer preparation stage;
3)offer advice in planning stage of new dealerships or the renovation of e_isting sites.
5. other assigned tasks and projects.
key performance measurement
1)parts and accessory net revenue
2)service satisfaction (%)-cem
3)accessory penetration
4)service intake
5)dlr cs profitability
6)customer complaint closing rate in 5 days.
travel (%)：frequent
職位要求：
education & language
1）education: college degree in automotive engineering or business-related major;
2)language: chinese and english
e_perience required
1.5-year automotive dealer management or relevant e_perience in premium segment;
2.cet-6/tem-4 or equivalent oral and written english level;
3.professional appearance and personality to deal directly with dealers and be a representative for the brand to customers if necessary;
4.self-motivated and committed to the compliance with corporate integrity;
5.e_pert in customer service process and customer satisfaction;
6.team player and be able to work under pressure with high travel
frequency;
7.proficient with microsoft office & other common computer applications;
第5篇 sap support analyst崗位職責(zé)要求
職位描述：
職責(zé)描述：
-take ownership for the resolution of incidents， problems and service requests， including categorisation and escalation to appropriate global teams for quick resolution;
-to work closely with global virtual sap support teams to deliver 1st， 2nd and on some situations 3rd level support to apac countries;
- support our business stakeholders and respective project teams in delivering solutions in the manufacturing area;
- to work closely with global functional teams to participate in sap-related system implementations within the apac region;
職位要求：
- at least 3 years related working e_perience;
- bachelor's degree or equivalent， in business administration or related information technology fields;
- knowledge of sap modules especially pp (production planning) or mm (material management) or plant maintenance (pm) or warehouse management (wm) and any other functional modules will be an advantage;
- good analytical and problem-solving skills;
第6篇 body repair field support車身維修技術(shù)支持崗位職責(zé)描述崗位要求
職位描述：
a. responsibilities (essential to the position)
1. 確保經(jīng)銷商按照byton標(biāo)準(zhǔn)維修及使用專用工具設(shè)備，確保維修品質(zhì)
2. 協(xié)助網(wǎng)發(fā)部門執(zhí)行新經(jīng)銷商建店及設(shè)施評估、開業(yè)審計、人員評估、流程審核
3. 協(xié)助跨部門內(nèi)部日常交流及技術(shù)支持
4. 現(xiàn)場支持及輔導(dǎo)經(jīng)銷商對于事故車維修的方法，流程及工藝
5. 跟進經(jīng)銷商技師培訓(xùn)后應(yīng)用質(zhì)量及針對現(xiàn)場問題進行收集分析并反饋到內(nèi)部團隊
6. 根據(jù)現(xiàn)場經(jīng)銷商問題及時進行介入并提供技術(shù)解決方案，確保維修時效性及交付質(zhì)量
7. 結(jié)合經(jīng)銷商問題和現(xiàn)有技術(shù)及培訓(xùn)相關(guān)體系提出改善及改進性建議和意見
8. 針對重大事故問題給予經(jīng)銷商現(xiàn)場支持和協(xié)助處理相關(guān)事宜
9.管理輔導(dǎo)經(jīng)銷商人員不斷提升技術(shù)維修質(zhì)量和效率，為了達(dá)到更高的客戶滿意度
10. 對于特殊事故案件定損問題協(xié)助經(jīng)銷商和保險公司進行技術(shù)上的商討和確認(rèn)
11. 根據(jù)業(yè)務(wù)需要提供事故車維修相關(guān)的技術(shù)支持
12. 協(xié)助技術(shù)培訓(xùn)開發(fā)及維修工藝驗證
13. 協(xié)助鈑噴維修設(shè)備驗證及培訓(xùn)
b. requirements:
? 5年以上中高端車系鈑金維修經(jīng)驗
? 鈑金培訓(xùn)講師及課程開發(fā)經(jīng)驗
? 擔(dān)任過鈑噴競賽評審裁判經(jīng)驗
? 有中高端車系講師培訓(xùn)認(rèn)證
? 良好的現(xiàn)場維修及工具設(shè)備使用能力
? 高職相關(guān)學(xué)歷文憑
? 良好的溝通協(xié)調(diào)及團隊合作能力
? 具有良好的問題處理應(yīng)變能力
? 能適應(yīng)長時間出差
第7篇 senior manager, transport planning, china region崗位職責(zé)描述崗位要求
職位描述：
the senior manager will join an established team， with a strong forward workload and track record of success. the right candidate will work with other leaders and client managers in the business to deliver projects for our key clients， and help achieve our business strategy for the china region. they will also be a senior player in our transport planning business， linking to equivalents across our china business and working with them to deliver iconic and comple_ transport planning projects.
the successful candidate will be based in shenzhen and will work with the transport planning team in shanghai and have the following responsibilities:
1.provide project management and direction of commissions， principally within the china region;
2.form e_cellent relationships with our key clients;
3.provide leadership to transport planning’s bidding and business development activities;
4.liaise with other business leaders and client managers within china business to assist with business strategy and respond to opportunities;
5.manage project budgets and teams;
6.mentor and provide technical leadership to other team members;
requirements
1.e_cellent understanding of clients in the china region and their requirements;
2.strong client relationships;
3.established project/commission director/manager with commercial acumen;
4.e_perience in strategic transport， scheme assessment and economic appraisal;
5.proven e_perience in team leadership， particularly within a project environment;
6.demonstrable collaborative skills， able to work with people in all aspects of our business;
7.work winner with e_perience in leading both major framework and mini bid competitions;
8.proven budget management e_perience;
9.delegation and mentoring skills;
10.ambition to play a key role in the future development of the transport planning business in the china region;
第8篇 field technical support supervisor 區(qū)域技術(shù)支持主管崗位職責(zé)描述崗位要求
職位描述：
a. responsibilities職責(zé)
1. support the dealers to deal with technical problems and market technical issues collection
支持經(jīng)銷商解決車輛故障及市場問題收集
2. regional technical team management. create positive and collaborative team environment. build up competence of team members
區(qū)域技術(shù)團隊管理，營造積極的學(xué)習(xí)和團隊合作氛圍，發(fā)展和提高團隊成員的技術(shù)能力，溝通能力
3. support the dealers/regional managers to deal with the customer complains
支持經(jīng)銷商/區(qū)域經(jīng)理解決客戶投訴
4. assist the dealer to improve technical capabilities. technical kpi management
經(jīng)銷商技術(shù)能力建設(shè)， kpi管理，例如一次性修復(fù)率，經(jīng)銷商技術(shù)報告管理，經(jīng)銷商內(nèi)訓(xùn)管理，經(jīng)銷商技術(shù)公告管理等
5. manage the digital workshop to ensure byton technical standard implementation
管理數(shù)字化車間，確保落實拜騰技術(shù)標(biāo)準(zhǔn)
6. organize regional technical seminar quarterly based.
組織季度區(qū)域經(jīng)銷商技術(shù)會議
7. support event activities to ensure the cars running normally
支持市場活動，保障車輛正常運行
b. requirements 要求:
1. industry background:
行業(yè)背景 ? field support e_perience≥3year 3年及以上現(xiàn)場支持有關(guān)的工作經(jīng)驗
? work e_perience ≥5year 工作經(jīng)驗5年及以上
2. knowledge and skills:
知識技能 ? strong vehicle technical knowledge and after sales business
扎實的車輛技術(shù)及售后業(yè)務(wù)知識
? rich high voltage knowledge and hand-on capability
深刻了解高壓相關(guān)知識及實操能力
? team management skills 團隊管理能力
? good analytical skills 良好分析能力
? good communication 良好的交流能力
3. education / training:
教育/培訓(xùn) ? bachelor’s degree or above in either automotive engineering or related
? 車輛工程或相關(guān)專業(yè)?？萍耙陨?/p>
4. competencies:其他 ? fluent chinese/english written and spoken language skills
中英文語言讀寫能力流利
? ms office 熟練使用辦公軟件
? fle_ible working time and frequent travel彈性工作時間及頻繁出差
5. language skills語言: ? english英文; chinese中文
第9篇 security advisor, psu security support group崗位職責(zé)描述崗位要求
職位描述：
responsibilities:
-onsite security support during operational project， coordinating third party security support， securing clients during transportation and while on site. advisory to client management on best practices during challenging situation
-assisting psu project manager to complete operational needs connected to projects
skills:
-3 years working e_perience related to security functions
-3 years driving e_perience，driving license is required
-age 25 to 35
-basic communication skill in english，
-basic computer skills
-good learning capacity with a strong team working spirit
-prepared to travel
-familiar with security and fire protection responsibilities and processeswill be an advantage
what do we offer you
?-a strong and tight team with fle_ible team players all with strong interpersonal skills.
?-a creative and stimulating working environment with diverse working tasks.
?- possibility to develop by internal as well as e_ternal resources.
?- competitive salary package connected to your background， e_perience and actual contribution.
ssg安全專員
崗位職責(zé)
-項目運營期間的現(xiàn)場安全支持，協(xié)調(diào)第三方安全支持，確?？蛻粼诼吠竞同F(xiàn)場的安全。在緊急情況下給客戶負(fù)責(zé)人提供最佳解決方案。
-協(xié)助psu項目經(jīng)理完成與項目相關(guān)的運營工作
崗位要求
- 3年以上安全相關(guān)工作經(jīng)驗
- 持有駕照并具備3年以上駕駛經(jīng)驗
- 年齡23至35周歲
- 基本的英語對話及電腦操作能力
- 良好的學(xué)習(xí)能力和團隊精神
- 適宜出差安排
- 熟悉安保及消防崗位職責(zé)及流程優(yōu)先
- 具有安全背景調(diào)查相關(guān)工作經(jīng)驗的優(yōu)先
- 有軍隊/警局 或行業(yè)相關(guān)工作經(jīng)驗優(yōu)先
我們能提供什么？
-一支強大且團結(jié)的團隊。團隊成員都具有較強的人際交往能力。
-工作任務(wù)多樣化，工作環(huán)境具有創(chuàng)造性和刺激性。
-可以通過內(nèi)部及外部資源發(fā)展。
-根據(jù)您的背景，經(jīng)驗，工作能力，會得到具有競爭力的薪資待遇。
第10篇 technical support engineer（技術(shù)支持工程師）崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
1. provide daily dealer technical support and maintain agreed service levels;
2. maintain vrs from assigned areas according to policy & guidelines;
3. provide technical support for vehicle quality issues， service operations and marketing activities;
4. identify and define product deviations， trends and early warnings from the market based on multiple in-data sources e.g. tie vehicle reports (vr)， customer relations and technical support， and provide sufficient feedback for product improvement purpose;
5. implement service solutions and address potential discrepancies;
6. responsible to organize dealer meetings within job scope;
7. establish and maintain communication between cmq and dealers by e-systems and other tools on a daily basis;
8. initiate， e_ecute and follow up activities as required to ensure that key responsibilities are meet;
9. provide on-site field support or investigation when deemed needed.
10. e_perience in connectivity is a benefit
11. e_perience in hybrid/electic vehicle technology is a benefit
12. polestar support specialist as a responsibility
key performance measurement
1. 95% support needed vr is responded in 2 working hours & provide repair solution for 90% of cases in 3 working days;
2. 95% pre-check vr is responded in 2 working hours & make sure the solution that dealer made is correct.
3. 75% of vr support needed provide solution in 5 calendar days;
4. report turnaround ＜2.9.
5. dealer satisfaction ＞ 90%.
職位要求：
education & language
education: bachelor degree;
english skills: verbal and written.
pc skills: good with: words， _ls， ppt and web based applications.
communication and interpersonal skills: willing to initiate communications and able to e_press and accept opinions in a professional way.
e_perience required：auto industry e_perience 5 years
travel (%)：15%
第11篇 知名外資銀行ithelpdesksupport崗位職責(zé)職位要求
職責(zé)描述：
工作內(nèi)容：
本地支持
branch support
1、進行日常硬件設(shè)備維護工作，軟件安裝、卸載及問題處理；
support daily hardware maintenance， software installation， uninstall and troubleshooting.
2、協(xié)助終端用戶的技術(shù)支持工作；
assistance for end user technical support.
3、提供電腦及it設(shè)備的支持服務(wù)；
provide end user pc and it equipment support services.
4、實時響應(yīng)及處理終端用戶的問題和服務(wù)請求；
respond and handle end user question and service request in real-time.
5、管理各類軟硬件及固定資產(chǎn)的維護；
manage all kinds of hardware and software， as well as inventory maintenance.
6、協(xié)助維護服務(wù)器、電話語音系統(tǒng)、網(wǎng)絡(luò)及安全系統(tǒng)或其它it設(shè)備；
assist in server maintenance， voice system， network and security system or other it equipment.
7、遵照公司事件管理、問題管理、變更管理和信息安全政策執(zhí)行信息技術(shù)支持服務(wù)；
to provide it support service comply with company incident， problem， change management and information security policies requirement.
8、負(fù)責(zé)定期對硬件基礎(chǔ)設(shè)施的晨檢、巡檢及事故上報；
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質(zhì)管理；
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項目的部署和實施；
assist in local it project deployment and implementation.
11、提供本地應(yīng)用系統(tǒng)的技術(shù)支持，以及銀行內(nèi)部系統(tǒng)的搭建、安裝、測試；
provide technical support services to local application system， as well as internal systems roll out， installation and test.
12、與各部門協(xié)作各項工作；
well coordination work with various departments in the bank.
13、將問題重新定位到適當(dāng)?shù)馁Y源；
to identify the problem and assign to appropriate support team/resource.
14、信息技術(shù)設(shè)備的庫存管理；
it equipment inventory management.
15、協(xié)助公司員工進行本地監(jiān)管應(yīng)用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權(quán)限修改，刪除，定期用戶帳戶和授權(quán)批復(fù)列表再認(rèn)證等工作；
support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.
崗位要求：
-供應(yīng)商服務(wù)必須遵守cbrc it外包風(fēng)險管理指南；
-英語書面ok，口語能力可以略微放寬
- 2年左右的相關(guān)銀行行業(yè)工作經(jīng)驗；具有團隊主管經(jīng)驗優(yōu)先考慮
-對工作具有高度的熱情；
-具有獨立完成工作的能力；
-具有高度容忍度；
-無重大操作失誤；
-熟悉終端用戶支持；
-vendor service must be able to comply with cbrc it outsourcing risk management guideline.
-proficiency in written and spoken english and mandarin
-at least 3 year working e_perience in related industry.
- good command of english and mandarin
- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome
- passionate about teaming for results / ability to work independently
- high tolerance for ambiguity
-team lead e_perience will be a plus
-no serious user complaints
-no significant operating mistake
-proficiency in end user support
薪資福利：月薪9-14k+5天年假，補醫(yī)保，入職體檢，員工活動等等
崗位要求：
學(xué)歷要求：不限
語言要求：不限
年齡要求：不限
工作年限：1-3年
第12篇 field technical support manager 現(xiàn)場技術(shù)支持經(jīng)理崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
1. support the dealers to fi_ the car problems and issues collections
支持經(jīng)銷商解決車輛故障及問題收集
2. support the dealers/regional managers to deal with the customer complains
支持經(jīng)銷商/區(qū)域經(jīng)理解決客戶投訴
3. support event activities to ensure the cars running normally
支持市場活動，保障車輛正常運行
4. assist the dealer to improve technical capabilities
協(xié)助經(jīng)銷商提高技術(shù)能力
5. manage the digital workshop to ensure byton technical standard implementation
管理數(shù)字化車間，確保落實拜騰技術(shù)標(biāo)準(zhǔn)
職位要求：
1. industry background 行業(yè)背景
? automotive 有主機廠工作經(jīng)驗
? field support e_perience≥3year 3年及以上現(xiàn)場支持有關(guān)的工作經(jīng)驗
? work e_perience ≥8year 工作經(jīng)驗8年及以上
2. knowledge and skills:知識技能
? strong vehicle technical knowledge and after sales business扎實的車輛技術(shù)及售后業(yè)務(wù)知識
? deep high voltage knowledge and hand-on capability深刻了解高壓相關(guān)知識及實操能力
? good analytical skills and leadership skills良好分析能力和領(lǐng)導(dǎo)力
? good intercultural communication 良好的多元文化交流能力
3. education / training:教育/培訓(xùn)
? bachelor’s degree or above in either automotive engineering or related車輛工程或相關(guān)專業(yè)本科及以上
4. competencies:其他
? fluent chinese/english written and spoken language skills中英文語言讀寫能力流利
? ms office 熟練使用辦公軟件
? fle_ible working time and frequent travel彈性工作時間及頻繁出差
5. language skills語言:
? english英文; chinese中文
第13篇 fusion scm support engineer崗位職責(zé)要求
職位描述：
preferred qualifications
information technology skill
technical assistance of software products and/or hardware.
understanding basic linu_ os technology.
maintenance or troubleshooting of software products or/and hardware.
basic information technology wide knowledge and e_perience. (it is necessary to be able to use some application software.)
it is the best when there is either of the following e_periences:
- development of software products.
- technical assistance of software products.
- e_perience of oracle apps (fusionapps/ebs/psft) especially scm/mfg/procurement.
communication skill
communications in japanese with customer.
language skill
japanese and english
- english: business level， technical communications (main work: reading， writing)，toeic 730 gtec600
- japanese: the native level is needed to talk in japanese with the customer， passed the first level of the japanese language e_amination.
in addition， needs to acquire the following skills of application technical competencies. a successful candidate will have
thorough understanding of features of fusion scm/mfg/procurement.
good understanding of support tools and oracle diagnostics a plus programming and troubleshooting knowledge in java and pl/sql
good knowledge on uni_， linu_ and/or windows operating systems
detailed description and job requirements
as a member of the support organization， your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer needs. this involves resolving post-sales non-technical customer inquiries via phone and electronic means， as well as， technical questions regarding the use of and troubleshooting for our electronic support services. a primary point of contact for customers， you are responsible for facilitating customer relationships with support and providing advice and assistance to internal oracle employees on diverse customer situations and escalated issues.
as a sr. support engineer， you will be the technical interface to customers， original equipment manufacturers (oems) and value-added resellers (vars) for resolution of problems related to the installation， recommended maintenance and use of oracle products. have an understanding of all oracle products in their competencies and in-depth knowledge of several products and/or platforms. also， you should be highly e_perienced in multiple platforms and be able to complete assigned duties with minimal direction from management. in this position， you will routinely act independently while researching and developing solutions to customer issues.
job duties are varied and comple_ utilizing independent judgment. may have project lead role. 4 years e_perience with core products or five years e_perience with applications products and have a technical degree i.e.， bs computer science/management information systems/science/ engineering/math/physics/chemistry with a 3.0 gpa or (for applications) proven professional/ technical e_perience， i.e.， demonstrating an understanding of applications at a functional and technical level (preferably oracle)
job: support
location: cn-cn，china-dalian
job type: regular employee hire
organization: oracle
第14篇 security advisor, psu security support group-ssg安全專員崗位職責(zé)描述崗位要求
職位描述：
responsibilities:
-onsite security support during operational project， coordinating third party security support， securing clients during transportation and while on site. advisory to client management on best practices during challenging situation
-assisting psu project manager to complete operational needs connected to projects
skills:
-3 years working e_perience related to security functions
-3 years driving e_perience，driving license is required
-age 25 to 35
-basic communication skill in english，
-basic computer skills
-good learning capacity with a strong team working spirit
-prepared to travel
-familiar with security and fire protection responsibilities and processeswill be an advantage
what do we offer you
?-a strong and tight team with fle_ible team players all with strong interpersonal skills.
?-a creative and stimulating working environment with diverse working tasks.
?- possibility to develop by internal as well as e_ternal resources.
?- competitive salary package connected to your background， e_perience and actual contribution.
ssg安全專員
崗位職責(zé)
-項目運營期間的現(xiàn)場安全支持，協(xié)調(diào)第三方安全支持，確?？蛻粼诼吠竞同F(xiàn)場的安全。在緊急情況下給客戶負(fù)責(zé)人提供最佳解決方案。
-協(xié)助psu項目經(jīng)理完成與項目相關(guān)的運營工作
崗位要求
- 3年以上安全相關(guān)工作經(jīng)驗
- 持有駕照并具備3年以上駕駛經(jīng)驗
- 年齡23至35周歲
- 基本的英語對話及電腦操作能力
- 良好的學(xué)習(xí)能力和團隊精神
- 適宜出差安排
- 熟悉安保及消防崗位職責(zé)及流程優(yōu)先
- 具有安全背景調(diào)查相關(guān)工作經(jīng)驗的優(yōu)先
- 有軍隊/警局 或行業(yè)相關(guān)工作經(jīng)驗優(yōu)先
我們能提供什么？
-一支強大且團結(jié)的團隊。團隊成員都具有較強的人際交往能力。
-工作任務(wù)多樣化，工作環(huán)境具有創(chuàng)造性和刺激性。
-可以通過內(nèi)部及外部資源發(fā)展。
-根據(jù)您的背景，經(jīng)驗，工作能力，會得到具有競爭力的薪資待遇。
第15篇 business support, banking sector崗位職責(zé)描述崗位要求
職位描述：
this business development position represents an entry to mid-level role in our financial services banking team. we are embarking on a period of additional strategic investment and e_pansion into the banking sector across greater china， and seek a high-caliber individual who can help shape and drive this activity. the objective of this role is to drive and manage a number of programs for kpmg development on banking sector. you will be playing a crucial role in helping to drive the business forward and will be part of a dynamic team culture offering strong networks and support.
responsibilities
- support account leadership in regular account reporting and results analysis
- support account leadership in preparing internal meeting materials as required
- assist account leadership in cooperation and coordination with client service teams from different functions
- perform research on marketplace and market trends
- strengthen and enhance the collaboration modules on different teams and functions
- work with market services to integrate marketing campaigns into account strategy
- assist account leadership to organize account team meeting， manage follow-up actions， and prepare required reports
- attend industry events to help increase kpmg market visibility and foster a business network
e_perience
- university graduate with 5+ years of working e_perience in banking industry
- e_perience in a marketing role and understanding of professional services market， ideally gained from working in business development role with professional accounting firms， banking consulting firms， or banks
- understand bank operating models， products， risks， and/or strategies
- effective networker with an ability to gain trust from current and potential clients
- self-starter with an ability to operate independently
- dynamic， self-motivated and able to work under pressure
- strong influencing and negotiating skills
- e_cellent communication and presentation skills
- confident interacting at all working levels both internally and e_ternally
- strong questioning and listening skills with an ability to see a bigger picture
- fluency in both english and mandarin
